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Module 3

Roles and Structure


Geography: Roles & Structures is the second out of the 4 modules of the Advanced Intermediate Series of the Organization and Relationship Systems Coaching (ORSC™) Program.


Building on the previous module Intelligence where we were getting ‘buy-in’ and navigating emotional fields in dealing with change, what follows next and in this module is the need to understand the structure, processes and roles people play in teams and partnerships. You will explore the roles, paradoxes and diversity of relationships.


This module addresses key questions such as “Who is doing what?” and “What are our agreements?”.


Working with roles brings clarity, predictability and trust into the team system enabling them to interact in a more intelligent way. Understanding and ensuring what is needed on an operational level and equally the (inner) emotional level (the latter rarely talked about) is crucial to team cohesion and collaboration.

Course Outline


Roles represent necessary structures that promote the smooth functioning of the teams/systems. Roles belong to the system and separates the individual from the role.


This module offers broad and practical tools that address the 2 fundamental components when dealing with others:


  1. What is our role in this (dynamics)? Functional roles that are overt and ‘given’ as well as inner roles that are usually not prescribed and equally as powerful. Imagine the Marketing Director who is also the innovator in the organization. Or the Founding Partner who is also the traditionalist.

  2.  What is the structure/hierarchy/agreements that support the way we interact with each other?


What is most important here is that these roles and structures are in fact semi-permanent, yet interestingly enough, most of the way and how we interact with roles seems ‘final’.


Much of relationship is about building something together, working with agreements, and negotiating the tasks of managing a relationship. What this module critically offers beyond that is the language, intentionality and awareness to navigate change through the skillful address of the structures & agreements, roles and expectations to increase accountability, ownership as well as when dealing with differences and challenges.


This module equips you with the skills, mindsets and tools and ability to de-personalize the roles that exist in a system so it opens up new possibilities for how those roles interact. It also addresses the expectations around structures, roles and processes in order to enroll diversity and inclusion, collaboration and partnerships.




Learning Outcomes


You will in this advanced intermediate series, be introduced to, equipped and empowered with the following ORSC™ concepts, language and tools as learning outcomes.

You will learn to be competent with the module’s elegant tools and skills for increasing functional, organizational and systemic ownership in the face of change. With Geography: Roles & Structures, you will:

  • Develop the awareness of the diversity and differences people add to the team/relationship system and how they can proactively create from these differences.

  • Understand and uncover the Functional and Inner roles that control most team dynamics and partnerships and how to work constructively with these various roles present in any relationship system

  • Understand the relationship structures present in any organization and systems and their characteristics

  • Identify when Role Change is needed, what and why roles are needed, and how these can be distributed and held by the system

Who Would Benefit

  • Human growth partners

  • Organizational Development, Human Resource and Training professionals.

  • Organizational Leaders, CEOs, Managers and Executives  

  • Experienced Coaches, Transformation and Leadership Coaches  

  • Agile Coaches / Scrum Masters

  • Consultants

  • Change Agents and Leaders

  • Policymakers, futurists and systems workers



  1. ORSC™ Fundamentals or ORS@Work

  2. Intelligence: Roadmap to Change

ICF Accreditation

By completing the ORSC Geography course, you will receive a certificate and qualify for 18 ICF Continuous Coaching Education Units (CCEUs).

Course Outline
Learning Outcomes
Who Would Benefit
ICF Accreditation
Your ORSC™ Journey

(Click to access other modules)

Course Fees


Course Benefits

Upcoming Course Dates



New Zealand



Interested in the ORSC™ Program and not a resident in the above-mentioned countries?  ​We'd be happy to assist.


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